My Cart

Close
⭐️ FREE SHIPPING OVER $55 *UNTIL APRIL 23⭐️

Return Policy

Returns & Exchanges

Go to this link to complete a Return/Exchange: RETURN PORTAL

Need to Exchange or Return? No problem. We are sorry things didn’t work out for you, but no worries, getting a return, exchange, or store credit is really easy. As long as the clothes are not damaged, worn, washed, or altered :)

We happily accept returns/exchanges within 30 days of purchase (i.e. if your receipt says Sept 19th 2016, we must receive it by Oct 19th 2016). We want to give you enough time to see if you like your pocketed clothing, and if it fits.

Exchanges:

Do you love the item, but just need another size? We would be glad to exchange it as long as we still have it in stock.

Online Store Credit:

Get store credit in the form of a code. If the item you return is $43.52 you will get a code e.g. SAMSCREDIT for that amount to be used on something else you want.

Refund:

Get a refund back to the original payment method you used, minus the shipping fee.

Store Credit Only: Items received 31-100 days after the shipment date on the receipt, you will get Store Credit only, minus the shipping fee.

 

How to Return an Item:

Process for returning clothes to Poche Posh.

  1. Re-package item in a waterproof packaging of your choice or feel free to use the package we shipped your order in.
  1. Print out Return Form here and fill out what items you want returned, exchanged, or have store credit for. Include details like; which size you want to exchange to, and if there were any problems with the clothes, if any.
  1. Shipping Address:

Poche Posh
44 Gaukel St.
2nd Floor
Kitchener, Ontario, Canada
N2G 4P3

  1. Return package to local post office and get proof of postage just in case something happens and it accidentally doesn’t get to us, this proves that it should have.

Join our Mailing List

Sign up to receive our daily email and get 10% off your first purchase.

My Cart

Subtotal: $0

Your cart is currently empty.