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Unfortunately, due to the low cost of products during Black Friday and Cyber Monday, we are unable to offer refunds, returns, or exchanges. 

Need to Exchange or Return? No problem. We are sorry things didn’t work out for you, but no worries, getting a return, exchange, or store credit is really easy. As long as the clothes are not damaged, worn, washed, or altered.

We happily accept returns/exchanges within 30 days of purchase (i.e. if your receipt says Sept 19th 2018, we must receive it by Oct 19th 2018). We want to give you enough time to see if you like your pocketed clothing, and if it fits.

*All sale items are final sale, no refunds or returns

Sale items have a red color price*

Exchanges: 

Do you love the item, but just need another size? We would be glad to exchange it as long as we still have it in stock. Please email us at hello@pocheposh.com or simply reply to your confirmation email and request a size exchange.

Online Store Credit: 

Get store credit in the form of a code. If the item you return is $43.52 you will get a code e.g. SAMSCREDIT for that amount to be used on something else you want.

Refund: 

Once we receive your item we will contact you. Get a refund back to the original payment method you used, minus the shipping fee. This will be credited to whichever credit card or Pay Pal account you used.

Store Credit Only: Items received 31-100 days after the shipment date on the receipt, you will get Store Credit only, minus the shipping fee.

Returning How-To:

  • Mail your items to, please include "ORDER RETURN" on the label and your order number:

 

Items must be in original plastic packaging or a $5 USD restocking fee will be charged upon receiving return. 

     

    PLEASE SEND TO THE FOLLOWING ADDRESS:

    Poche Posh Inc.
    Order RETURN #----
    17224 S. Figueroa Street,
    Suite #A8468
    Gardena, CA (California), USA 
    90248

     

     

    • Customers must cover the cost of shipping to return items.
    • Customers should email: hello@pocheposh.com and notify us of your return's tracking code to speed up the process of getting your refund.

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